Frequently Asked Questions

Orders are shipped via The Courier Guy to anywhere in South Africa.

We charge a R150 shipping fee for orders up to 25kgs.

If you have a large order (exceeding 25kgs), please contact us to send you a quote.

We will send you your tracking code via email.

Visit The Courier Guy tracking page here, enter the tracking code, then click “Find Parcel” to track your order.

Be sure to subscribe to email updates to receive email updates regarding your delivery.

Bank Deposit/EFT: Bank transfer/deposit payment. Our banking details will be sent to you upon order creation. Orders are shipped once the payment has cleared in our bank account.

PayFast: Pay using your debit/credit card or instant EFT.

Yes, you will receive an invoice for your order.

Orders are cancelled automatically after 7 days if no payment was received.

If you have made payment and would like to cancel your order, please contact us immediately to see how we can assist.


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